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When Don Rappeport and Len Vine launched Donlen in 1965, they did more than combine their first names, they instituted a commitment to customer service that is still typified to this day by the Deerfield, IL lessor.
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Launched last December, the seminars are a way for Donlen, which is based in Skokie, IL, to inform fleet mangers about new developments in the field. "You can read or hear about these developments, but that doesn't have the same impact as actually seeing them for yourself," says Paul Hilder.
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Donlen Leasing Corporation, a Lincolnwood, Illinois company, teams personal contact with computer sophistication to provide a unique blend of services to its customers. Donlen leasing projected to double business every five years; sustains growth without aacquiring other leasing companies.
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"Most of my business contacts judge me on my ability, not my sex," says one top fleet manager.
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