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Despite high build quality, vehicle maintenance costs are trending up due to increased advanced technology content, skilled labor shortages, higher tire prices, and more engines requiring synthetic oils and high-capacity oil pans.
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Recently, I conducted a survey of several hundred fleet managers to identify emerging industry trends. One recurrent theme expressed by fleet managers was the concern that fleet costs are starting to experience upward pricing pressures. Here's what they told me.
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Most agree that many of the trends we are experiencing today will continue for the next decade; however, technology, in particular vehicle connectivity, will have a dramatic impact on how vehicles will be maintained in the future.
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Maintenance costs have decreased in the past 12 months with the primary reason being increased vehicle quality. But, there are concerns about vehicle complexity, part prices, labor rates, and soft costs such as driver downtime.
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Overall, passenger car maintenance costs per unit, per month decreased 4 percent in 2013 with the average cost per mile decreasing 2 percent from 2012. These costs include unscheduled repair services, preventive maintenance (PM), tires, and replacement rentals.
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