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Operations•by Cindy Brauer•October 1, 2003

Surviving a Gasoline Shortage

A broken pipeline sparked along lines at stations and record-level prices. Phoenix-area fleets that remained on the road during the late-summer fuel crisis relied on contingency plans and vehicle diversity.

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Operations•by Staff•October 1, 2003

How to Manage and Audit Fleet Service Providers

After choosing a fleet service provider, be sure to keep open all lines of communication, identify common goals, and develop a stategy to implement the provider's plan.

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Operations•by Staff•October 1, 2003

Selling the Value of What You Do to Management

Perhaps 'selling' is too strong a word, but your senior management needs to know what you do, and why your activities are important to the company. Get your message to management, as high up as possible.

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Operations•by Mike Antich•September 1, 2003

Resale Losses Prompt Some Management to Reconsider Driver Reimbursement

A few fleet managers are voicing concern that their senior management is reacting to the current resale losses on their fleet vehicles by questioning the necessity of offering company-provided vehicles. They ask whether driver reimbursement might be a better option since it eliminates the company's vulnerability to downwings in used-vehicle values.

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Operations•by Staff•August 1, 2003

Tozer Retires From LeasePlan USA

Helen Tozer, purchasing director for LeasePlan USA, retired in June 2003, capping a 35-year fleet industry career.

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Operations•by Ed Bobit•August 1, 2003

Ed Bobit: Who's the Advocate of Both the Company & the Drivers?

While the function of fleet manager has changed dramatically with the advent of outsourcing, there remain some very critical areas where this staff member is "king" or "queen" (in my book).

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Operations•by Cheryl Knight•August 1, 2003

How to Improve Communication With Your Fleet Manager

The best policy, the soundest management, and expertly written procedures will not guarantee an efficient, effective operation if at the same time an effective means of communication does not exist-both up and down the established chain of command.

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Operations•by Mike Antich•July 1, 2003

Are We Losing Control Over Fleet Management?

Ask yourself, how much control do you really have over the following market conditions?

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Safety•by Ed Bobit•June 1, 2003

Ed Bobit: Let's Throw Some Light On It Now!!

About 5,000 people have given written responses to NTHSA's open invitation to comment on the HIDs. Just to give you an idea, that's even more concern to our motorists than complaints lodged in the Firestone tire debacle.

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Operations•by Ed Bobit•June 1, 2003

Ed Bobit: A Change of View ... Lessors Are "Nice Guys" Again

The NAFA Foundation administered a benchmarking study on lessor services.

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