Automotive Fleet
MenuMENU
SearchSEARCH

Ford Issues Recall for Rearview Camera Issue

A backup camera malfunction prompts Ford to recall 382,759 Explorers and Lincoln Aviators and Corsairs.

January 31, 2023
Ford Issues Recall for Rearview Camera Issue

2020-2023 Explorers and Lincoln Aviators, as well as 2020-2022 Lincoln Corsairs, are among the vehicles Ford is recalling.

Photo: Ford

1 min to read


Ford Motor Company is recalling an estimated 382,759 SUVs. These include 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The problem is that video output may fail, preventing the rearview camera image from displaying on the touchscreen.

This is a dangerous scenario as loss of the rearview camera image can reduce the driver’s rear visibility, increasing the likelihood of a collision. According to the automaker, Ford has received 2,000 warranty reports regarding the problem and is aware of 17 minor crashes as a result of the issue.

Ad Loading...

To fix the problem, dealers will update the image processing module (IPMB) software at no cost to owners.

Owner notification letters will be mailed on Feb. 20. Owners can reach Ford customer service at (866) 436-7332. Ford's reference number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

More Vehicle Research

2027 Ram ProMaster City
Vehicle Researchby StaffAugust 31, 2026

2027 Ram ProMaster City Starts Under $40K

Ram is returning to the smaller commercial van market with a new ProMaster City aimed at delivery, service, trade, and passenger applications. Starting at $39,995 with destination, the 2027 van offers up to 2,000 pounds of towing capacity, more than 2,000 pounds of payload, and multiple cargo and passenger configurations.

Read More →
An AF news recap blue and white thumbnail
Vehicle Researchby Faith HowellAugust 28, 2026

New Tariff Threats & a Leadership Change at Wheels | AF News Recap

A new tariff threat is creating more uncertainty for fleet ordering, Wheels has named a new president, and we’re asking whether certification is really worth the investment.

Read More →
A certification symbol with text over it
Vehicle Researchby Faith HowellAugust 28, 2026

Certification: What’s in It for the Fleet Manager?

From smarter fleet decisions to stronger career credibility, certification can give fleet managers knowledge they may never gain inside a single operation.

Read More →
Ad Loading...
Graphic for the new Wheels president with Matthew Cole's headshot on the left
Vehicle Researchby News/Media ReleaseAugust 27, 2026

Wheels Names Matthew Cole President

Cole brings more than 30 years of automotive and technology experience to the fleet management company, including leadership roles at Aptiv, Visteon and Johnson Controls.

Read More →
An AF news recap thumbnail
Vehicle Researchby Faith HowellAugust 22, 2026

AI is changing what fleet managers can build & 849,000 vehicles recalled | AF News Recap

Fleet managers are learning how to build their own AI-powered tools, Stellantis is recalling nearly 849,000 vehicles, and this year’s Fleet Manager of the Year finalists have been revealed. Additionally, we’re examining how to identify repairs that warrant a second look. Here’s what you need to know this week.

Read More →
Geotab idling report graph
Vehicle Researchby StaffAugust 21, 2026

Geotab Study Finds $105M Opportunity in Reducing Fleet Idling

A study of more than 2.6 million commercial vehicles found that targeting the worst-performing fleet vehicles could save 24.2 million gallons of fuel annually.

Read More →
Ad Loading...
a Ram 1500 on the road
Vehicle Researchby StaffAugust 18, 2026

Stellantis Recalls Nearly 849,000 Vehicles for Rearview Camera Issue

Nearly 849,000 Chrysler, Dodge, Jeep, and Ram vehicles are affected by a software issue that can prevent the rearview camera image from appearing. Stellantis plans to address the issue through an over-the-air software update.

Read More →
The 2026 Jeep Grand Cherokee
Vehicle Researchby News/Media ReleaseAugust 18, 2026

2027 Jeep Grand Cherokee Adds Upland, Trailhawk and Overland Trims

The 2027 Grand Cherokee lineup adds new trim options, updated standard technology and a choice of V6 or turbocharged four-cylinder powertrains.

Read More →
AF news recap
Vehicle Researchby Faith HowellAugust 14, 2026

The Tools Are Smarter, but Are Your Fleet Strategies? | AF News Recap

From a fleet manager’s critical first 90 days to why more technology doesn’t automatically mean better safety, this week is all about turning tools into results.

Read More →
Ad Loading...
City of Carlsbad public works superintendent sits across from publisher for Automotive Fleet Chris Brown
Vehicle Researchby StaffAugust 14, 2026

Beyond the Hype: How AI Can Make Fleets More Productive

How can AI actually make fleets more efficient?

Read More →