Automotive Fleet
MenuMENU
SearchSEARCH

Lincoln Rolls Out Executive Fleet Program

Lincoln has rolled out an executive fleet program with 50 of its dealers and increased its efforts to improve fleet sales of a refreshed vehicle lineup with several new initiatives.

Paul Clinton
Paul ClintonFormer Senior Web Editor
February 12, 2016
Lincoln Rolls Out Executive Fleet Program

Photo of 2017 Continental courtesy of Lincoln.

3 min to read


Photo of 2017 Continental courtesy of Lincoln.

Lincoln has rolled out an executive fleet pilot program with 50 of its dealers with several new fleet sales initiatives to accompany a refreshed vehicle lineup.

While dealers in five Lincoln sales regions will serve as the backbone of the Lincoln Executive Business Program, the brand has also appointed a fleet sales manager, increased its incentives on 2016 model-year vehicles and implemented a dealer incentive program for courtesy deliveries.

Ad Loading...

The program arrives at a time when Lincoln has introduced four new vehicles in four years, including the second-generation 2013-MY MKZ mid-size sedan, 2015-MY MKC compact SUV, second-generation 2016-MY MKX mid-size SUV, and 2017-MY Continental full-size sedan.

"This program will create a dealer network to focus and create the processes to serve the executive fleets and fleet customers," said Crucita Santiago Santana, Lincoln's executive and business sales manager. "We have great product coming out. Having the right product with the brand transformation we're going through, it's the right time for us to work with our dealer network for them to prospect for executive fleets."

Santiago Santana

As part of the program that began in November, 50 Lincoln dealers were chosen in the brand's five regions based in Dallas, Chicago, New York, Los Angeles, and Atlanta.

Lincoln has assigned consultants who will visit these dealers help them better understand the fleet business and put a process in place that will make them "a good resource for executives and fleet management companies," Santiago Santana said. Lincoln has also begun offering an incentive per vehicle for courtesy deliveries.

For 2017-MY vehicles, Lincoln will offer a pickup and delivery service for executives who need service or repairs so they don't have to leave the office.

Ad Loading...

Lincoln has also begun making inroads with fleet management companies and corporations. Last year, Lincoln began a vehicle demo program that allows company executives a chance to test drive a Lincoln for several weeks. An internal survey showed a 30% increase in the driver giving the vehicle a "favorable" rating after driving it.

In the past six months, Lincoln vehicles have been added to 30 new selector lists, and in the past two months a West Coast pharmaceutical company has added almost 70 MKC or MKZ vehicles.

And Lincoln has raised fleet incentives for 2016-MY vehicles, while it continues to develop fleet incentives for the 2017-MY vehicles, including the Continental, which has been designed as more of a driver's car so it can reach executives, Santiago Santana said.

On Dec. 1, Lincoln increased incentives for its 2016-MY MKZ, Navigator, and MKC to $3,500, $3,500, and $2,500 respectively. The MKX incentive remains at $2,000. Companies must have an FIN (Ford Identification Number) code to gain eligibility. Ford assigns FIN codes to companies who buy at least five vehicles a year or have at least 15 vehicles in operation.

With Santiago Santana, Lincoln now has a manager dedicated to fleet sales. Santiago Santana took the new position in March of 2015, after working in Ford's Puerto Rico unit.

More Operations

A car dealership with added inscription "Every fleet vehicle eventually becomes local."
Operationsby Chris BrownJuly 15, 2026

Your Local Dealer Knows More Than You Think

Your local dealer can provide an information advantage that extends well beyond courtesy deliveries.

Read More →
Portrait of Austin Schutte, founder and CEO of Anew Solutions, featured in Automotive Fleet's Fleet Meets series highlighting his career, leadership philosophy, and fleet industry insights.
Operationsby Faith HowellJuly 14, 2026

Fleet Meets: Austin Schutte

Here are some industry insights, personal touches, and words of advice from the CEO and Founder of Anew Solutions.

Read More →
Photo of Team Brown building soap box derby
Operationsby Chris BrownJuly 13, 2026

Soap Box Derby Challenge: What’s Powering Team Brown

The car is coming together, the students are solving real build problems, and the fleet industry is helping push Team Brown toward the starting line.

Read More →
Ad Loading...
Green and black bar graphs showing 2026 versus 2025 fleet sales.
Vehicle Researchby Martin RomjueJuly 8, 2026

Commercial Fleet Sales Contribute To June, YTD Gains

The fleet sector has boosted its vehicle purchases at a reliable pace in the first half of this year compared with 1H 2025.

Read More →
A black square with white color font text
OperationsJuly 2, 2026

What Fleet Managers Really Want From Vendors

From customer service frustrations and technology breakdowns to RFQs, change management, and the growing impact of turnover across the industry, this conversation pulls back the curtain on the real operational challenges fleet managers are navigating every day.

Read More →
A black square with white color font text
OperationsJuly 2, 2026

Fleet Safety Masterclass: Industry Leaders on Storytelling, Strategy & Innovation

In this special masterclass episode, industry leaders break down what it really takes to build safer fleets in today’s increasingly distracted and data-driven world.

Read More →
Ad Loading...
A black square with white color font text
OperationsJuly 2, 2026

Integrating Legacy Fleet Systems and Historical Data

In this episode, we bring together fleet and technology leaders to unpack the realities of data integration, system migrations, and the evolving role of AI in fleet management.

Read More →
A black square with white color font text
OperationsJuly 2, 2026

From Resistance to Results: Change Management Strategies for Fleets

From new technologies and safety programs to evolving regulations, fleets are under constant pressure to adapt. But as Dr. Betz explains, success isn’t about the system you implement—it’s about whether your people actually use it.

Read More →
A black square with white color font text
OperationsJuly 2, 2026

Where We're Headed: A Practical Look at AI in Fleet

Discover how AI is actually being deployed in fleets, not just marketed, including practical use cases and emerging risks.

Read More →
Ad Loading...
A blue and white Automotive Fleet podcast thumbnail.
OperationsJuly 2, 2026

How Coca-Cola United Protects Its Fleet from Growing Legal Risk

Growing legal exposure can put fleets at risk. Here's one company's approach.

Read More →