Warranties - Tagged Posts - Automotive Fleet

Extended Cycling & Part Shortages Stress Warranty Recovery in 2021

Supply chain constraints make it difficult to get replacement vehicles leading to extended cycling of those currently in service. This is pushing the envelope of warranty coverage that is exacerbated by a shortage of replacement parts.

Warranty Recovery Dollars Decrease After OEM Shutdown

More stringent enforcement of OEM-recommended services to qualify for warranty coverage continues. Cash flow issues caused by the pandemic have caused some OEMs to be more tight-fisted with warranty recovery dollars.

PM Documentation Is Critical for Warranty Claims

Truck fleet managers need to be diligent in tracking and documenting all PM work that comply with OEM recommended guidelines to ensure there is no PM variability.

Daimler Using Technology for Faster Repairs

Daimler Trucks North America launched a new e-commerce platform, is using technology to help dealers make repairs faster – including simplifying the warranty process – and is on the cusp of adding predictive diagnostics to its uptime tools.

Warranty Recovery and Good Will Assistance Remains Stringent

Warranty recovery is more stringent requiring even greater documentation to support warranty claims. OEM loyalty and the availability of documented maintenance histories heavily influences post-warranty goodwill assistance.

Ford Extends Transmission Warranty on Certain Focus, Fiesta Models

Ford is extending the warranty on certain Focus and Fiesta models with dual-clutch automatic transmissions during the 2014-2016 model years.

Excessive Idling Can Create Pitfalls Voiding Warranty

For fleet managers, excessive idling of vehicles can pose a serious problem by harming engine efficiency and causing premature voiding of auto warranties.

Warranty Recovery: More Stringent Manufacturer Enforcement Limits Dollars

Warranty recovery costs are under greater scrutiny by vehicle manufacturers than they have been in the past, requiring accurate and complete maintenance histories to substantiate compliance with OEM maintenance requirements.

GM Offers Optional Extended Warranty

General Motors has begun offering an extended bumper-to-bumper warranty to its customers that matches the time span of the powertrain warranty. The new bumper-to-bumper warranty is available on new vehicles purchased on or after Oct. 15 for the 2018 or 2019 model year.

International Increases Warranty Protection for Vocational Trucks

International Truck announced three plans to deliver on its uptime pledge to vocational truck customers: the extension of the International A26 Customer Uptime Assurance Program for vocational models, a new, Vocational Confidence Warranty Package, and the International A26 Barrel Protection Plan.

Telematics Buyer's Guide

EV Buying Guide