Noregon's JPro Technician as a Service program allows fleets to call experienced technicians to help them resolve problems during difficult diagnosis or repair jobs.
M-B Develops Virtual Remote Technician Support Solution with Microsoft
Mercedes-Benz USA has developed a “mixed reality” automotive maintenance support system with Microsoft that is designed to allow onsite dealership technicians to work handsfree while sharing real-time views and sounds of vehicles being serviced while talking with Mercedes-Benz technical specialists.