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Technician Shortage

Preventative Maintenance Costs Increase 3-5% in 2021

Many factors converged to exert upward pressure on PM costs, such as longer vehicle service lives due to limited product availability; the ongoing transition to synthetic oils; and higher labor rates to attract scarce technicians.

M-B Develops Virtual Remote Technician Support Solution with Microsoft

Mercedes-Benz USA has developed a “mixed reality” automotive maintenance support system with Microsoft that is designed to allow onsite dealership technicians to work handsfree while sharing real-time views and sounds of vehicles being serviced while talking with Mercedes-Benz technical specialists. 

Fleet Readers Sound Off on Flat-Rate Compensation

One key reason for a current shortage of service technicians is the result of the flat-rate compensation plan, a contentious payment system that assigns standard times to complete a repair job. Many technicians assert that the flat-rate compensation plan under-compensates them in relation to other industries requiring similar skillsets.

YourMechanic Offers Mobile Mechanic Solution for Fleets

YourMechanic, a mobile car repair network, announced a new fleet product that connects mobile mechanics to fleet facilities. Contracted mechanics can fill in during times of work backlogs and during technician shortages.

Forecast of Truck Fleet Management Trends: 2008-2010

The No. 1 factor is the ongoing high cost of fuel, in particular diesel, which is driving management demands to lower operating costs. Another huge factor that will influence fleets will be the 2010 diesel emission standards.

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