Strategic Vision’s 18th Total Quality Index study, which rates a number of different factors related to vehicle quality, found that domestic automakers have moved up on the list, with Ford in second place and General Motors in third (tied with Hyundai).
Strategic Vision’s 2012 Total Quality Index Finds VW Leads in Quality, Toyota in Fewest Problems
SAN DIEGO – Strategic Vision has announced the results of its 2012 Total Quality Index study, which measures the number of reported problems with specific vehicles and whether vehicles meet customers’ quality expectations.