All fleet suppliers have some formal customer service and client relations staff and process, the former is usually for day-to-day services via telephone and email and the latter is more strategic and involves face-to-face visits.
With over a decade in fleet, Times has a passion for process improvements, relationships, and mentoring others.
For some time now, more fleet supplier decisions involve, or are even managed by, procurement or purchasing staff. The RFPs they generate focus on the quantifiable. Fleet managers know, however; that suppliers are set apart as much by intangibles. Here are some tips on quantifying these intangibles.
Ford Motor Co. will offer commercial fleet incentives for its F-150, Super Duty, Ranger, Transit, and other models, the company has announced. Ford announced most of its car and SUV incentives in June.
The stalwart midsize sedan has long been utilized by commercial sales fleets due to its blend of fuel efficiency, comfort, and affordability.
Despite limitations in some fleet applications, most companies are open to the idea of adopting electric vehicles (EV) to make their fleet operations more sustainable by reducing their carbon footprint and reducing GHG emissions.
The majority of fleets report new-vehicle acquisitions will continue to be elevated due to strong business growth, comparable to MY-2019, with most forecasting an increase or continuation of similar order volume in MY-2020.
The second day of NAFA I&E 2019 was host to more educational sessions that appealed to a broad variety of topics pertinent to fleet management, including how autonomous vehicles may impact the fleet industry, procurement's relationship with fleet, and reducing fleets exposure to fraud.
Vincentric has identified the 2019 vehicles that provide the best value for fleets to own over a three-year time period. The list includes Nissan and Infiniti with 11 awards and Kia with seven.
Teletrac Navman's Director product platform has achieved FedRAMP Ready status from the Federal Risk and Authorization Program.