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Maintenance Costs

A variety of factors converged to exert upward pressure on preventive maintenance costs, such as longer vehicle service lives due to limited product availability, the ongoing transition to synthetic oils, and higher labor rates to attract scarce technicians.

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Unscheduled Maintenance Costs Increase 3% in CY-2021

Part and labor prices have increased 4-8%, while part and labor availability have decreased. Due to difficulties sourcing replacement vehicles, fleets are keeping units in service longer. This caused repair spend to increase in 2021.

Preventative Maintenance Costs Increase 3-5% in 2021

Many factors converged to exert upward pressure on PM costs, such as longer vehicle service lives due to limited product availability; the ongoing transition to synthetic oils; and higher labor rates to attract scarce technicians.

Impact on Maintenance as Vehicles Idled Due to Pandemic

During calendar-year 2020, fleet maintenance expenses declined year-over-year compared to CY-2019, primarily driven by the COVID lockdowns and customer restrictions on allowing visitors on company premises. In addition, vehicles were under-utilized resulting in unintended additional problems such as flat tires, dead batteries, and rusting brakes.

Forecasting 2020 Motor Oil Lubricant Prices

The ongoing trend of increased costs per service will continue as more and more vehicles requiring conventional oil are taken out of service and replaced with models that require synthetics.

Severe Skilled Technician Shortage Triggering Higher Shop Labor Rates

The vehicle maintenance and repair industries are experiencing a skilled labor shortage as technicians in the Baby Boomer demographic retire in greater numbers than those replacing them. The skilled labor shortage requires shops to pay more for skilled technicians, which translates into higher shop labor rates.

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