The second annual User Conference saw GPS Insight executives and other industry experts discussing transitioning from a customer service approach to a customer experience approach, among other issues.
October 11, 2018
A preliminary report by the National Transportation Safety Board found that Uber does not enable the automatic braking feature while its self-driving test vehicles are under computer control to “reduce the potential for erratic vehicle behavior.”
May 24, 2018
According to the Arizona Republic, about 200 Uber employees in Arizona, most of them vehicle drivers, will lose their jobs.
May 23, 2018