BEND, OR – GlasWeld, a complete solutions provider for the glass repair industry, is participating in the Baldrige National Quality Award Program inspired Quest for Excellence series for a third year, with the intention of applying for the national award in 2009. The Baldrige-inspired program includes education in the seven Baldrige categories: leadership; strategic planning; customer and market focus; measurement, analysis, and knowledge management; workforce focus; process management; and results.

During this third year of participating in the Quest for Excellence series, GlasWeld will refine its best practices for business, as well as gain outside perspectives on corporate strengths and areas of improvement from other organizations. The Baldrige-inspired program provides an opportunity to review individual and organizational performance criteria, such as visionary leadership, customer focused excellence, organizational and personal learning, valuing staff and partners, managing for innovation, and social responsibility.

Representatives from GlasWeld’s Reflecting Excellence Team will travel to the Quest for Excellence Conference being held in Washington, D.C., on Apr. 25–28, 2008. This event is the official conference of the Malcolm Baldrige National Quality Award where the 2007 award recipients will be highlighted and make presentations on how they applied the Baldrige principles to their businesses.

Originally posted on Fleet Financials