MADISON, Wis. --- Wisconsin state legislators are now considering anti-steering legislation that would require car insurance companies to tell their customers filing an accident claim that their reasonable repair costs will be paid regardless of which repair facility they use.
Only after informing the customer of that choice could the insurance company ask the customer whether he or she has already selected a repair shop. If the customer answers yes, the insurance company wouldn't be permitted to direct the customer to another garage, repair shop or vendor.
An insurance company could suggest a repair facility only if the customer answers no or asks for a referral.
The Assembly bill is AB 353. In the Senate, a similar bill is SB 181.
Originally posted on Fleet Financials