The results are included in J.D. Power and Associates’ 2004 Vehicle Dependability Study, which asked ‘01 model owners what had gone wrong in the last three years with their vehicles. Automakers insist there’s nothing inherently troublesome about diesels or hybrids, and say they score higher than gas-power vehicles in other measures of quality and satisfaction. Hybrids on sale in ‘01 were the Honda Insight two-seater and Toyota Prius four-door sedan. No gas versions were available, so the Power survey contrasts them with the gas-power Honda Civic and Toyota Co-rolla, each brand’s best-selling small car. Other models in the survey have directly comparable gas versions.
Hybrid problems included repairs to engine computers and emissions-control systems — problems that gasoline and diesel models did not have.
Honda and Toyota say some ‘01 hybrids had faulty engine control computers, which triggered “check engine” lights and caused other problems. Both manufacturers say they told dealers to replace faulty computers, and the problems were solved.
Originally posted on Fleet Financials