Technische Unie, a Dutch subsidiary of Sonepar, a distributor of electrical products and related services, is using Descartes Systems Group's Descartes Route Planner and Descartes Mobile to optimize, monitor, and improve delivery operations.
"One of our key objectives is to provide excellent service to our customers by delivering accurate orders on time," said Henk Tol, manager distribution at Technische Unie/Sonepar Netherlands. "Descartes’ integrated routing and mobile solution is helping us meet our customer service commitments while making our fleet, drivers, and dispatchers more productive."
The integrated Descartes Route Planner and Descartes Mobile solution supports the full, closed-loop logistics management process of route planning, route execution, and performance tracking. It enables customers, like Sonepar, to improve fleet utilization while meeting customer service objectives.
Using the solution, companies can continuously improve the responsiveness and productivity of distribution operations by creating optimal delivery routes, monitoring planned versus actual delivery performance and better managing delivery exceptions. In addition, Descartes Mobile allows distributors to collect proof-of-delivery information electronically, improving the quality and timeliness of logistics and commercial data capture.
"We're excited to help Sonepar deliver on its promise of excellent service to customers in the Netherlands, and at the same time, achieve significant operational productivity improvements," said Paul Simon Thomas, senior vice president of sales for Europe, the Middle East, and Africa at Descartes. "We're pleased that our innovative, market-leading routing planning and mobile solutions continue to make our customers’ fleets and mobile field workers more efficient."