Toronto-based Element Financial Corp. has hired Tata Consultancy Services (TCS), a Santa Clara, Calif., global information technology firm.
Element hired TCS to "help the company significantly evolve its fleet management technology platform and user experience," according to a release from TCS.
The firm will help Element enhance service quality and customer experience; provide greater agility and operational efficiency; and improve the satisfaction of employee users. TCS will enable Element to modernize its legacy infrastructure into a new generation of digital platforms, according to TCS.
TCS will employ a User Experience-centric design approach to provide fleet managers and drivers with critical information about their vehicles using web-based mobile devices including tablets. TCS will help optimize their resources using advanced analytics.
"We're harnessing technology to make our clients, their fleet assets and drivers more productive," said Kristi Webb, president and CEO for Element's North American fleet management business.