LeasePlan USA has hired Melissa Cook to head the acquisition of new accounts in the Northwest and Midwest, the Alpharetta, Ga., fleet management company announced.
Cook will handle national accounts in those regions with as many as 1,000 leased vehicles or reimbursed drivers on the road.
Cook comes to LeasePlan with more than 15 years of professional experience in the fleet industry. Some of her past roles include account manager for Enterprise Fleet Management, and sales account executive for ADP Dealer Services. Most recently she worked as district sales manager for Supreme Corporation.
Throughout her career, she continuously stood within the Top 10 Account Managers at Enterprise, and has a track record of transforming customer service scores from poor to above corporate average, and maintaining these scores year-after-year, according to LeasePlan.