Wilson James has outsourced the management of its UK fleet of more than 100 vehicles to fleet management specialists, CLM, in order to improve customer service, communications and maintenance management, and increase value and efficiency on its fleet.
Founded in 1991, UK-based Wilson James is a managed security specialists company and a provider of construction, aviation logistics, and consultancy services.
Amongst its recent major contracts, the company provided security services at the Olympic Village throughout the duration of the 2012 London Olympic and Paralympic Games, and is also providing logistics support services for a new retail project at Terminals 2A and 2B at Heathrow Airport.
Wilson James went out to tender last year to find a new management provider for its fleet. This fleet comprises around 40 Ford, Audi, and Mercedes-badged cars for staff, and more than 60 Ford and Nissan-badged light-commercial vehicles, which are used for logistics support UK-wide, from Aberdeen to London with a number in the Republic of Ireland.
The company reviewed submissions from about 12 fleet management suppliers, a number which was then reduced to a final shortlist of four, with the contract eventually going to CLM.
According to Wilson James, an important aspect of the companies’ contract is the management of the maintenance spend of the Wilson James fleet, an area that CLM specializes in on behalf of a number of its corporate clients. CLM utilizes a network of franchised and independent garages and, through careful invoice management and cost control, is typically able to reduce maintenance costs by 8-10 percent for its clients.