SUNNYVALE, CA - Trimble announced that it has formed a new division within its Mobile Solutions segment to consolidate and focus its efforts on delivering end-to-end Field Service Management solutions for markets such as communications, oil and gas, and industrial equipment.
Trimble provides solutions in capacity planning, scheduling, route optimization, and work and fleet management to customers worldwide. The division will focus on further strengthening its Field Service Management portfolio by developing solutions that assist large field-based workforces to drive efficiency throughout all phases of the field service workflow, from planning to execution and analysis of the work, field worker and field assets.
Field Service Management will be led by Mark Forrest. Prior to joining the Field Service Management Division, Forrest served as general manager and chief operating officer for the Caterpillar Trimble Control Technologies (CTCT) joint venture.
“The field services industry is rapidly changing. The market today requires comprehensive technologies and processes as businesses are looking to improve and increase tailored service delivery,” said Forrest. “The new Field Service Management Division offers solutions that provide efficiencies and improve performance, as well as help mitigate field service issues such as rework or failed appointments; it also will be able to tailor solutions to meet the needs of each market sector we address.”