The Car and Truck Fleet and Leasing Management Magazine

Luxury Auto Brands Again Top J.D. Power Rankings

June 16, 2008

WESTLAKE VILLAGE, CA - The quality of new cars and trucks increased six percent in the most recentJ.D. Power and Associates survey. In J.D. Power’s Initial Quality Survey, newvehicles last year had an average of 118 flaws per 100 vehicles — or slightlymore than one per vehicle during the first 90 days of ownership, according to industry average in 2006 was 125 defects per 100 vehicles.


For thethird consecutive year, Porsche topped the survey with 87 flaws per 100vehicles, followed by Infiniti (98), Lexus (99), Mercedes-Benz (104), and Toyota (104).


Althoughluxury brands generally had the fewest flaws in the survey, mainstream cars andtrucks from Ford and General Motors also scored well. Mercury came in sixthwith 109 flaws per 100 vehicles, beating Honda. Ford, with 112 flaws per 100vehicles, was ranked higher than Jaguar, Audi, Cadillac, Acura, and BMW.

Three-fourthsof the 36 nameplates that participated in the annual survey improved inquality.

Thebottom-ranked vehicles were Suzuki (152 problems per 100 vehicles), Saturn(157), Land Rover (161), Mini (163), and Jeep (167).

Thesurvey is largely a measure of the quality of the components that go into avehicle, as well as its assembly process. This year’s study was based onresponses from 81,500 consumers.

BothAcura (119 flaws) and BMW (126 flaws) scored below average because of problemswith high-tech electronic systems.




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