– LeasePlan USA has appointed Teri Ross to director, select account management. She will report directly to Brian Barber, national vice president, client services. In this position, Ross will be responsible for leading the Select Account Management team that provides LeasePlan’s best-in-class customer service.
Ross comes to LeasePlan with a record in account and customer service management. Most recently, she was with Market Force Information where, as director, client services, she worked with fortune 500 companies on data analysis and trending as well as helping to create and execute client development and growth objectives.
Prior to that, Ross served as director, national sales, marketing, and customer service for AmeriFleet Transportation, Inc. In this role, she managed a group of account consultants and call center employees. She also worked for PHH Arval for six years in several different roles including project management, business development and account management.