– Florida Power & Light Company (FPL) has selected @Road as its official MRM solutions provider. Under the terms of the corporate purchasing agreement, FPL intends to deploy the flagship @Road GeoManager MRM solution designed to give FPL greater location intelligence and real-time visibility into the work of up to 3,000 field service technicians, according to the Telematics Journal
. FPL, an electric utility provider, serves 4.4 million customer accounts in Florida.
@Road GeoManager is designed to help utility and other service providers streamline field service delivery operations while increasing field technician productivity and enhancing customer service. GeoManager provides GPS-based location-relevant visibility into the daily activities of field technicians and their work — from actual vehicle routes, starts and stops, to customizable maps showing field technician location relative to important landmarks like customer locations or work yards. @Road GeoManager also allows businesses to upload customer and/or trip information into a routing engine to generate on-demand, actionable reports, such as optimized routes and drive-time, fuel economy, and city ordinance compliance.
As part of the @Road GeoManager MRM solution, FPL plans to deploy a number of @Road MRM add-on features such as on-board vehicle diagnostics and reporting based on J1708 and OBDII industry standards. @Road Vehicle Diagnostics is designed to retrieve vehicle operating information from the vehicle’s electronic on-board control module. Information generated from the J1708 or OBDII appliance is designed to be transmitted via the @Road iLM in-vehicle wireless communication device to FPL managers in the form of daily or real-time online reports detailing such vehicle data as fuel usage and Power Take-Off (PTO), as well as engine fault codes related to oil pressure, coolant temperature, and excessive engine idling.
FPL can use @Road generated data and other information for turn-by-turn directions for field service technicians and or for optimized asset management to include vehicle and equipment utilization reports. FPL can also use @Road data feeds to generate customized reports combined with dispatch and time keeping systems. @Road MRM data feeds are also designed to give FPL more effective dispatching during major storms, hurricanes or other periods of high field service demands.