GM's OnStar Turns 10 Years Old
DETROIT — Since beginning operations in 1995, OnStar by GM has grown to become the nation’s leading provider of in-vehicle safety, security, and communications services using wireless and Global Positioning System (GPS) satellite technology. Throughout the past 10 years, OnStar has continually evolved, providing its nearly 4 million subscribers with a comprehensive in-vehicle safety and security system.On average, each month, OnStar advisors respond to more than 383,000 routing calls, 43,000 remote door unlocks, 23,000 roadside assistance calls, 27,000 remote vehicle diagnostic checks, more than 400 stolen vehicle location assistance requests, 900 airbag deployment notifications, 15,000 emergency service requests, and 5,000 Good Samaritan calls.OnStar has launched six versions of hardware during its 10-year history. An important milestone for both GM and OnStar came in 1996 when OnStar debuted exclusively on 1997-model year Cadillacs. Earlier this year, GM announced OnStar service will become standard on all General Motors retail vehicles.