The Car and Truck Fleet and Leasing Management Magazine

New NTEA Study Compares Shop Installation Times and Productivity

June 7, 2005

FARMINGTON HILLS, MI – The average installation time for conventional (upright) liftgates weighing 4,001 lbs. or more has decreased since 2000, according to the recently released 2005 Shop Installation Results Report published by the National Truck Equipment Association (NTEA). The current average installation time reported for conventional liftgates is 8.8 hours — down from the 11.2 hours indicated when the report was last published in 2001 (2000 data). The figures include the time needed to install an electric power pack, but do not take into consideration time for lights, reflectors, flaps, or dock bumps. Conducted in 2004 of 111 NTEA distributor members, the study was developed by the association to assist commercial truck and transportation equipment businesses with process improvements. Results provided in the report aid distributors in establishing baseline installation times for their operations that will ultimately improve shop productivity and profitability. The publication is also an important resource when evaluating new areas of service and delivers benchmarks for companies initiating flat-rate compensation or bonus systems. Newly organized to provide data on small and large distributorships, the report also provides national averages and further breakdowns in five regional areas.
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