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Ford Says Telematics Delivers Crash Information in Less than 60 Seconds

September 17, 2002

According to Ford Motor Company, critical safety information from crashed vehicles can now be delivered automatically to 9-1-1 operators in less than sixty seconds from the moment of impact. According to the company, this should further equip EMS personnel to provide a more informed and possibly quicker response. Today crashes are reported to authorities an average of 5.2 minutes after the impact. By reducing the time in which authorities are notified to one minute, approximately 3,000 additional lives per year can be saved, resulting in almost a 10 percent reduction in fatalities, says Ford. Real-world tests on Ford Motor Company's pilot fleet of police vehicles in suburban Houston have confirmed that Ford's Automatic Crash Notification (ACN) technology can speed vital details of a crash to operators, including whether the air bags were deployed, which seats throughout the vehicle are occupied and if the occupants were wearing seat belts. Sensors and global positioning satellites determine vehicle orientation and location. When a crash occurs, this information is automatically sent to the Ford telematics response center operated by Cross Country Automotive Services. The telematics response center, in turn, electronically transmits the data to the appropriate public safety answering point and establishes a voice link between the vehicle and the operators. The data is also received on a screen at the 9-1-1 call center, to inform operators of the situation whether the driver can respond verbally or not. The ACN system, developed by Veridian, is activated by extreme changes in g-forces on the vehicle in three directions. Sensors measure deceleration and direction such as front, rear or side-which are important factors in determining injuries.
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