Verizon Field Operations to Use GPS
Verizon field operations will begin using location-enhanced wireless Internet solutions for mobile resource management (MRM). The company @Road has been selected by Verizon to provide mobile resource management services to help manage Verizon field operations. Under the deployment plan, @Road will host and deliver MRM services to Verizon using the patented @Road LocationSmart technology platform. Using the global positioning system (GPS) satellite network, wireless communications and the Internet, the LocationSmart technology platform provides mobile service organizations with management services including activity and workflow reporting, mapping, location-on-demand and maintenance scheduling. Additionally, Verizon will use the new @Road DirectData service, which feeds business-critical data from the field directly to Verizon's computer systems. The technology is designed to increase the effective utilization of mobile workers, control operations costs, and improve the delivery of customer service.