The Car and Truck Fleet and Leasing Management Magazine

OnStar to Offer Three Service Packages in 2002

December 26, 2001

OnStar Corp. announced three service packages tailored to better meet the needs of OnStar’s diverse subscriber base. The packages – Safe & Sound, Directions & Connections, and Luxury & Leisure – go into effect in January 2002. They replace OnStar’s current two-plan offering – Safety and Security and Premium – which had been in place since 1999. OnStar currently has almost 2 million subscribers and is available on three General Motors vehicle models across all divisions, including Saturn. OnStar services are also available on the Acura RL sedan, and on the Lexus LS430 under the LexusLink name. In 2002, Audi, Subaru, and Isuzu will add OnStar to several vehicle models. Safe & Sound, like automatic notification of airbag deployment, provides emergency services, remote door unlock, remote diagnostics, roadside assistance, and more. The package is available for $16.95 a month. Directions & Connections offers subscribers route support, point-of-interest services, and convenience services, such as hotel and restaurant reservations. The price is $34.95 a month. Luxury & Leisure is designed for subscribers who want more personalized services. This third package, which Cadillac will be the first to offer as standard equipment, includes all of the services of Directions & Connections. Luxury & Leisure subscribers can call on a concierge specialist who can provide services more than simply making reservations, such as planning a birthday party or golf outing, finding a landscaping professional, or planning an exotic vacation getaway. Another new feature offered exclusively to Luxury and Leisure customers is e-mail reminder messaging.
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