AirIQ/eDispatch to Integrate Location-Based Services with Maddocks' Fleet Management Software

AirIQ/eDispatch and Maddocks Systems Inc. announced a partnership that will integrate AirIQ’s location-based information services with Maddocks’ enterprise-wide fleet management software to deliver an overall solution to the commercial transport industry. Fleet managers using Maddocks TruckMate for Windows (TM4Win) software will now be able to use AirIQ’s services on the same desktop, at the same time, from the same screen. The enhanced service will give transport firms that use TM4Win the capability to obtain and verify vehicle location and availability. With this information, the impact of delays or unexpected situations can be minimized by adjusting plans “on the fly.” Using telematics, or the wireless transmission of location-based information and control messages to and from vehicles, AirIQ helps its clients locate and manage their vehicle fleets. AirIQ’s services include vehicle location, boundary notification, reefer fault alerts, and automated inventory reports. By integrating AirIQ’s platform with Maddocks software, managers and dispatchers using TM4Win will have access to virtually real-time information on their vehicle fleets. For instance, should a vehicle stray from a particular region, a pop-up window would notify the dispatcher at his or her workstation. Additionally, dispatchers using TM4Win will have seamless access to AirIQ’s dispatching services, providing them with two-way message communication and job tasking to the driver’s standard mobile phone. This will enable trucking firms to relay changes and other information directly to drivers without requiring voice communication to save time and money.