DHL eCommerce Expands into Thailand

DHL eCommerce, a division of logistics company, Deutsche Post DHL Group, has expanded its operations into Thailand and is offering end-to-end domestic delivery service for Thai e-commerce merchants. With its new service, DHL eCommerce said it is offering a range of unique service options that caters to Thailand’s burgeoning e-commerce market.

Major additions will be made to DHL’s delivery infrastructure in the country, including a 3,000 sqm central distribution center in Bangkok and a network of over 20 depots located throughout Thailand, ensuring full coverage across the entire country. To meet increasing business demands, DHL plans to more than double the number of depots in Thailand by 2017 and expand its fleet primarily in two-wheel vehicles that can operate more efficiently in the traffic situations in Thailand’s major cities, according to the company.

As part of its service offerings, DHL eCommerce said its fleet of two- and four-wheel vehicles will provide next-day delivery to all urban areas, and a 2-3 day delivery to all other locations. All merchants have access to cash on delivery (COD) with daily remittance and access to a multilingual call center.

The launch of DHL eCommerce in Thailand is a showcase for Strategy 2020, the corporate strategy of Deutsche Post DHL Group, which has seen a rename of its Mail division to “Post – eCommerce – Parcel” to better reflect the focus on products and services offered for the high-growth e-commerce market. DHL has been operating in Thailand since 1973, through its other business units – DHL Express, DHL Global Forwarding and DHL Supply Chain, according to the company.