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Call Center

Inside ARI's Technology and Innovation Center

The fleet management company’s new Technology and Innovation Center is designed to inspire its employees and continue to serve its fleet clients with the level of service they have come to expect.

ARI Opens Technology and Innovation Center

Located in the same corporate center as the company’s global headquarters, the newly opened Technology and Innovation Center will be home to the company’s 200-plus member information technology team.

ARI Invests in New Call Center Technology

ARI, a global fleet services provider specializing in complex car and truck fleets, announced that it has made a significant investment into its call centers, introducing a system that will speed call time and enhance the overall caller experience.

Hertz Sends Call Center Agents Home

After three years of offering agents the option to work from home, more than half of Hertz’s U.S. reservation sales specialists now work remotely.

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