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GE Capital Fleet Services Introduces New Driver Accountability Solution

April 09, 2013 - Press Release

GE Capital Fleet Services introduced Driver Accountability, a violation management solution that increases fleet managers’ control over violation expenses. The solution saves fleets 60 to 80 percent over existing payment processes and provides drivers with the ability to dispute violations before they are settled with the issuer.

Driver Accountability is a highly-customizable, automated system that empowers drivers to directly handle violations with issuers. This removes the need for fleet managers to assume the risk and liability for violations. Fleet managers can access all violation-related activities online, which presents an easier way to handle violations.

Fleet managers also have access to GE Capital Fleet Services’ award-winning customer call center and expert consultants to help identify additional programs with opportunities for cost savings. One such program is GE’s Toll Management program, which was launched in 2012 to increase control of toll costs and reduce administrative burdens surrounding toll violations.

The new program is introduced as the number of issued violations continues to increase due to cashless electronic toll collection, advancements in enforcement technology, and more aggressive enforcement practices. Over the last three years, fleet violations have risen almost 40 percent, with the average violation fine reaching $69, according to GE customer data.

GE Capital Fleet Services has introduced a new solution called Driver Accountability. Photo courtesy GE Capital Fleet Services.
GE Capital Fleet Services has introduced a new solution called Driver Accountability. Photo courtesy GE Capital Fleet Services.

“As vehicle violations continue to impact the bottom line, this new program increases fleet managers’ productivity and ability to manage driver behavior,” said Brad Hoffelt, senior vice president and general manager of products and services at GE Capital Fleet Services. “Driver Accountability is another example of GE using the latest technologies to help our customers save money and time.”

NAFA 2013 – Violations Panel Discussion

Mary Sticha from GE Capital Fleet Services will be moderating a panel discussion on “Conquering the Cost and Frustration of Toll, Parking and Moving Violations” on April 26th during NAFA’s 2013 Institute & Expo in Atlantic City. The session will identify ways for fleets to take preventative actions to minimize the escalating costs of unpaid violations.

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