The Car and Truck Fleet and Leasing Management Magazine

Survey Concludes Most Drivers See Hands-Free Law Having Little Effect

May 28, 2008

SOUTHFIELD, Mich. --- A survey of licensed drivers in California and Washington shows overwhelming support for the coming hands-free law which takes effect July 1, but that it will have little effect on the cell phone usage of drivers.

The survey also documents a great deal of confusion as to when the law actually takes effect, what the cost of the traffic fines are in their respective states, whether it's a primary or secondary law, and what kinds of devices can be used to comply with the new law. The survey shows that 75 percent of drivers (California, 76 percent; Washington, 71 percent) support the law, while only 10 percent oppose it. In addition, 75 percent of drivers consider cell phone use while driving to be dangerous -- yet 63 percent of respondents use their cell phone while driving on average about an hour a day, one quarter of their daily drive time, and primarily for non-urgent matters.

The survey was completed last month by Harris Interactive, a leading market research firm, and queried 997 drivers in California and Washington. It was commissioned by Parrot, a manufacturer of Bluetooth hands-free car kits.

Interestingly, key factors driving the purchase of a hands-free device by respondents were "obeying the law" and "safety" at 51 and 50 percent, respectively. The study also revealed that 47 percent of drivers already use some type of hands-free device, whether it's a headset, the speaker of their cell phone, or a portable or installed hands-free car kit.

"The survey findings reflect how cell phones are a ubiquitous part of our daily lives. But when it comes to safety, the best solution is simply to avoid the vast majority of calls, and drive," said David Wenning, senior vice president of Parrot. "Our view is that it's best to simply pull off the road and stop if you really need to make or take a call."

The survey revealed that 41 percent of drivers in California and Washington currently use their cell phones while driving, with those between the ages of 35 and 45 spending 40 percent of their drive commute on the phone -- the largest proportion among the age groups surveyed.

In addition, one in four respondents or 25 percent of drivers aged 34 or younger admitted to text messaging while driving. Between the two states, Californians generally spend more time on the phones than their Washington counterparts (26 percent to 18 percent), corresponding to their respective commute periods (81.8 minutes for California and 67.2 minutes for Washington on average). Women also spend almost twice as much time on their cell phones as compared with men (1.3 hours to 0.7 hours).

Despite widespread cell phone usage, 88 percent of people surveyed did not find talking on their phone while driving to be "extremely" or "very important." A total of 68 percent of respondents describe the majority of their phone calls as family/friends related (88 percent of all calls by women compared with 54 percent by men).

In general, drivers under the age of 46 attached greater importance to cell phone use while driving compared with older drivers. Only 19 percent of the 18-34 group and 11 percent of the 35-45 group indicated that cell phone conversations while driving were either "extremely" or "very" important.

While half of California drivers are aware of the July 1 start date of the law, only 28 percent of Washington drivers identified the correct date. Further, close to three out of 10 respondents or 28 percent believe the law is already in effect in Washington, while 33 percent are not sure of the date.

However, drivers in California and Washington are equally misinformed about the fines involved for using a hands-held phone while driving. Only 13 percent of Californians and 19 percent of Washingtonians were fairly close to their actual fine ($20 and up to $101, respectively).

Although most respondents claim to support the upcoming law, three out of five respondents or 59 percent intend to use their phone about the same amount as they do now. Even fewer respondents (29 percent) feel the law will have at least a moderate effect on their cell phone use while driving, and two out of five or 43 percent say it will have no effect at all on their cell usage while driving.

Only 39 percent correctly identified Bluetooth as a wireless technology, while the balance -- 61 percent -- either were not sure or misidentified Bluetooth as a product such as a headset or car kit. As a group, men were more likely to correctly identify Bluetooth than were women (46 percent versus 32 percent), while those in the 18-34 and 46-59 age groups (both at 44 percent) were much more like to properly identify the technology than those 35-45 or 60+ years of age.

Further, only half of the respondents (51 percent) said their cell phone is Bluetooth enabled. The others said they weren't sure, or their phone did not have Bluetooth. This is important because most hands-free devices today - - other than a cell phone speaker or a wired headset -- require a Bluetooth-enabled phone in order to use them.

This survey was conducted online in California and Washington states by Harris Interactive on behalf of Parrot between April 2-9, 2008 among 997 adults ages 18 and over who live in California or Washington, have a driver's license, and own a cell phone. Results were weighted as needed for age, sex, race/ethnicity, education, region and household income. Propensity score weighting was also used to adjust for respondents' propensity to be online.

Twitter Facebook Google+


Please note that comments may be moderated. 
Leave this field empty:

Fleet Incentives

Determine the actual cost of owning and running a vehicle in your fleet. Compare vehicles by class and model.

Sponsored by

A vehicle chassis completed by adding specialized equipment.

Read more

Accident Costs Calculator

Use this calculator to see how much extra sales revenue your company needs to generate to make up for the profits lost as a result of fleet accidents.
Launch Accident Cost Calculator 

Up Next

More From The World's Largest Fleet Publisher