The Car and Truck Fleet and Leasing Management Magazine

Equus Website Offers Diagnostic Data and Repair Solutions

January 29, 2008

FOUNTAIN VALLEY, Calif. --- Equus Products Inc., an automotive aftermarket manufacturer, recently launched its website and RepairSolutions system, an Internet database portal offering diagnostic data and solutions.

The website's RepairSolutions system is designed to complement the company's INNOVA-branded "Check Engine" tools, headlined by the #3100, an OBD2 [on board diagnostic] tool with over 400,000 pieces sold.

"The CanOBD2 website and RepairSolutions database have been under development for over a decade, and mark a major milestone for our company and the industry," said Keith Andreasen, ASE double-master technician and Innova's director of technical services. "Yesterday, it was acceptable to sell tools to people without offering them any help in solving their problems. Today, we have raised the standard of OBD tools. Not only will customers be able to get our popular selection of tools and ASE-certified technical support, but now we can provide them with a complete repair solution, including how to fix their problem."

People can register for free to become a MyRepairSolutions member, giving them access to interactive content, including accurate fixes to diagnostic codes. This extensive knowledge database lets users:

  • Pinpoint why their "Check Engine" light is on
  • Get a better understanding of why the failure occurred
  • Print a free basic report with trouble code definitions, monitor status and freeze frame data
  • Vehicle profile to track vehicle history, complete preliminary diagnosis worksheets
  • Access a full library of diagnostic trouble codes, tech tips
  • Get ready for a state vehicle emissions "smog test" and more.

The website also features technical service bulletins (TSBs) and vehicle recall information; support from ASE-certified technicians; and information about the INNOVA line of tools. RepairSoutions also offers users the opportunity to purchase a comprehensive advanced report. This advanced report, which costs under $10, provides estimates on parts needed for the repair, labor time required, plus TSBs and recall information.

With nearly 1 million OBD2 tools sold in fewer than six years, Innova Electronics is a leading developer of diagnostic tools for the automotive aftermarket.

"About a third of all calls received into Innova's technical call center were from people asking how to fix the code displayed on their diagnostic tool. Now, all they have to do is plug their tool into a PC that will automatically launch and MyRepairSolutions personal portal, using the included RepairSolutions software, to provide knowledge on how to fix the problem and repair the vehicle themselves," said Andreasen. "Previously, you could get repair solutions from books or by subscribing to an online service. But until now, you couldn't pinpoint the problem specific to your particular vehicle and particular situation --- and certainly not at such an affordable cost."

Innova's RepairSolutions database, under development for over 10 years, includes thousands of fixes for thousands of actual in-use vehicles as well as input by a nationwide network of thousands of ASE-certified mechanics. It is supplemented by OEM data; licensed information from Thompson Delmar; and updated as well as validated daily by members, consultants and ASE Master technicians. It includes diagnostic data and solutions for most 1996 and newer OBD2-compliant cars, light trucks, minivans and SUVs --- foreign and domestic.

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