The Car and Truck Fleet and Leasing Management Magazine

Avis Fleet Services Earns 3 Awards for Fleet Management Services

November 30, 2010

The Avis Fleet Services team celebrates the receipt of the top three awards from PMR Africa for being the best fleet management company to the private sector, to the public sector, and the overall winner.

SOUTH AFRICA - Avis Fleet Services recently received three awards from PMR Africa (Professional Management Review), a magazine aimed at both the business sector and decision makers within the government. PMR Africa conducts annual surveys and identifies leaders within various sectors.

After conducting its national survey on fleet management companies providing fleet management services to the private and public sectors, PMR Africa has awarded Avis Fleet Services the highest rating in the following three categories:

Fleet Management Companies Providing Fleet Management Services to the Private Sector. Avis Fleet Services received the highest rating with a mean score of 4.10 out of a possible 5.00 and received the Diamond Arrow Award.

Fleet Management Companies Providing Fleet Management Services to the Public Sector. Avis Fleet Services received the highest rating with a mean score of 3.82 out of a possible 5.00 and received the Golden Arrow Award.

Combined Ratings for Fleet Management Companies Providing Fleet Management Services to the Private and Public Sectors. Avis Fleet Services received the highest rating on a mean score of 3.96 out of a possible 5.00 and received the Golden Arrow Award.

"We are delighted to have won this award for the 4th year running, and see it as our customer-centric focus and extensive solutions offering," said Clive Else, chief executive, Avis Fleet Services.

Awards are the result of a research process whereby companies and institutions are rated based on respondents perceptions with a very strong focus on evaluating and measuring customer service and customer satisfaction. The awards are also indicators of a company or institution's competencies.

Respondents were required to rate the fleet management companies across a range of 19 attributes, namely:

  • Accident management.
  • Administration.
  • Advice on vehicle selection.
  • Analysis of fleet and company requirements.
  • Assistance with vehicle acquisition.
  • Benefits.
  • Car allowance scheme alternative requirements.
  • Cost.
  • Drafting car policies.
  • Finance.
  • Fuel management.
  • Insurance management.
  • Maintenance management.
  • Provision of the correct vehicle (for any application at the best price).
  • Real-time information.
  • Reliability.
  • Replacement timing.
  • Turnaround time.
  • Vehicle disposal.

Similarly, Avis Fleet Services Namibia has also received a PMR.Africa award in the following category:

Business Sector: Fleet Management Companies in Namibia. Avis Fleet Services Namibia is highest rated on an overall rating of 4.05 out of a possible 5.00, and will be presented the Golden Arrow Award at an awards function in February 2011.

The function will be attended by approximately 200-250 corporate and government leaders.

 

Twitter Facebook Google+

Comments

Please note that comments may be moderated. 
Leave this field empty:
 
 

Fleet Incentives

Determine the actual cost of owning and running a vehicle in your fleet. Compare vehicles by class and model.

FleetFAQ

Fleet Tracking And Telematics

Todd Ewing from Fleetmatics will answer your questions and challenges

View All

 

Fleet Management And Leasing

Merchants Experts will answer your questions and challenges

View All

 

Sponsored by

A specialized version of an open end lease used in the United States primarily for automobiles and light-duty trucks. TRAC is an acronym for "Terminal Rent Adjustment Clause," an arrangement featuring a final rental adjustment on the lease which occurs after the vehicle is removed from service and sold.

Read more

Up Next

More From The World's Largest Fleet Publisher