The Car and Truck Fleet and Leasing Management Magazine

Volvo Announces Safe + Sound Coverage Program

June 02, 2009

ROCKLEIGH, NJ – Volvo Cars of North America, LLC (VCNA) announced it will offer a unique Safe + Sound Coverage Plan on all 2009 models. This complimentary coverage program offers tremendous value to buyers by wrapping a comprehensive list of benefits into one package. Volvo has combined additional time and mileage limits on warranty repairs and roadside assistance coverage, along with enhancing wear item coverage and extending factory scheduled maintenance coverage.

The Volvo Safe + Sound Coverage Plan gives owners peace of mind for five years or 60,000 miles, which ever comes first, and is transferrable to the next owner. It includes:

  • 5 years/60,000 miles of new car warranty.
  • 5 years/60,000 miles of complimentary factory scheduled maintenance.
  • 5 years/60,000 miles of wear and tear coverage.
  • 5 years/unlimited miles of Volvo on-call roadside assistance.

This complimentary program is designed to offer a premium ownership experience by expanding and enhancing services to Volvo owners. Volvo's Safe + Sound Coverage Plan is for all 2009 cars sold by VCNA retailers from June 2 through June 30, 2009.

Late last year, VCNA surveyed luxury buyers to ascertain how the economy was impacting their lives. It is not surprising that 53 percent were concerned about how the declining economy was going to affect them. VCNA found that two major points were likely to influence future purchase decisions: The need for durable, high quality products and concern about maintenance expenditures. This study also drew out their concern for strong warranty support and their belief that scheduled maintenance coverage would be an important part of their decision criteria.

"Buyers are looking for security - peace of mind, stability, honesty and straight talk about how a purchase would effect their financial environment," said Tassos Panas, Executive Vice President, Sales Operations. "They are looking for practical solutions that give them better value for the money they are spending."

Volvo retailers were part of this development process. They are confident that the Safe + Sound Coverage Plan will bring new customers to their retail facilities as well as exceed the needs of repeat Volvo buyers during this difficult economic time. "Combining Volvo quality and reliability with real customer economic needs, we have a program that no other luxury manufacturer is offering," Panas added.

"Volvo has always been about personal safety and security. Our Safe + Sound Coverage Plan offers exceptional value and financial security that goes beyond crumple zones and airbags," Panas said. "This is a security of ownership program that is very Volvo."


The Safe + Sound Coverage Program includes:

  • 5 years/60,000 miles scheduled maintenance.
  • 5 years/60,000 miles coverage on wear items.
  • 5 years/60,000 manufacturers warranty.
  • 5 years/unlimited roadside assistance (On Call program).

Safe + Sound Elements:

5 Years of Warranty Coverage/60,000 Miles under the Volvo Safe + Sound Coverage Plan
The Volvo Safe + Sound Coverage Plan provides an additional year and 10,000 miles of Volvo New Car Limited Warranty coverage for a total of five years or 60,000 miles, whichever occurs first. Additional warranties cover corrosion, seat belts, the supplemental restraint system, emission systems, genuine Volvo replacement parts and genuine Volvo accessories.

5 Years/60,000 Miles of Maintenance Coverage under the Volvo Safe + Sound Coverage Plan

The Maintenance program covers the first eight scheduled services at no charge. This includes: oil and filter changes, cabin filter replacement, complete fluid level top-offs, and a check of the vehicle's on-board diagnostic system. Volvo service technicians will cover all items outlined in the Volvo maintenance schedule, including inspection of the tires, brakes, coolant and battery.

5 Years/60,000 Miles of Wear & Tear Item Coverage under the Volvo Safe + Sound Coverage Plan

Wear items include:
Brake pads (front/rear)
Brake rotors (front/rear - only in conjunction with a covered brake pad replacement)
Windshield wiper inserts

5 Years of Roadside Assistance under the Volvo Safe + Sound Coverage Plan

Among the many useful standard features that come with your Volvo, the handiest may be Volvo On Call. Volvo developed the industry first coast to coast 24/7 roadside assistance program in 1985. As was then the goal, On Call was developed because Volvo cares and believes Volvo owners deserve the highest form of motoring protection available today.

Key Features
Volvo On Call includes such services as:

  • 24/7 roadside assistance.
  • Towing to your nearest Volvo retailer.
  • Computerized trip routing/map service.
  • Lockout assistance.
  • Trip interruption expense benefits.
  • Car rental discounts.
  • Jump-starting, winching, battery failure, changing a flat or emergency gasoline delivery.
  • Volvo retailer locator.

VCNA is part of Volvo Car Corporation of Gothenburg, Sweden, provides marketing, sales, parts, service, technology and training support to Volvo automobile retailers in the United States, and oversees Volvo operations in Canada. Volvo has been building cars with safety in mind for more than 80 years.


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