The Car and Truck Fleet and Leasing Management Magazine

LeasePlan USA Awarded "Best-in-Class Call Center" Runner-Up

August 04, 2008

ALPHARETTA, GA – LeasePlan USA, a vehicle leasing and fleet management company, received the designation of "Best-in-Class Call Center" Runner-Up (50-200 staff) from the International Quality & Productivity Center (IQPC), an organization that provides business executives around the world with educational conferences, topical seminars, and in-house training programs.

Tony Blezien (center), the VP of operations in Chicago and the "Best-in-Class Call Center" Runner-Up team.

The award was presented to LeasePlan at IQPC's Call Center Excellence Awards Ceremony during the 9th Annual Call Center Week held June 22-26 in Las Vegas. LeasePlan received the recognition because of its training and development programs, recognition and retention, high level of customer and driver satisfaction, and the highly qualified and experienced professionals that represent the call center.

"Being recognized two years in a row by IQPC shows LeasePlan's commitment to not only consistent quality service delivery, but to continually evolving our call center to meet the needs of our clients," said Tony Blezien, vice president, operations.

The Call Center Excellence Awards are designed to honor, recognize and promote Call Centers that demonstrate true best practices in the call center spectrum. Leading organizations were identified and assessed by a group of call center experts and leaders.  

Twitter Facebook Google+

Comments

Please note that comments may be moderated. 
Leave this field empty:
 
 

Fleet Incentives

Determine the actual cost of owning and running a vehicle in your fleet. Compare vehicles by class and model.

Sponsored by

Occurs when a company is held negligent in accidents involving company vehicles.

Read more

Up Next

More From The World's Largest Fleet Publisher