State Farm Exec Named Fleet Manager of the Year
Dick Malcom, fleet administrator for State Farm Mutual Automobile Insurance Co. was named the 2013 Professional Fleet Manager of the Year.
When asked about the secret of his success as fleet administrator for State Farm Mutual Automobile Insurance Co., Dick Malcom answers without hesitation.
“The people I work with help make me successful,” he said, adding that he attributes his willingness to change and encouraging open and constant communication as keys to operating an efficient and cost-effective fleet.
Upon receiving the 2013 Professional Fleet Manager of the Year Award, Dick Malcom said: “This is a huge honor, and a kind of validation for all the work we have done at State Farm. This is not just recognition for me, but for everyone I have the honor of working with in transportation across [State Farm].”
Malcom, a 30-year fleet industry veteran, received Automotive Fleet magazine’s 2013 Professional Fleet Manager of the Year award at the Automotive Fleet & Leasing Association (AFLA)’s 2013 Annual Conference in Scottsdale, Ariz.
Instituted in 1985, the Professional Fleet Manager of the Year award is sponsored by Automotive Fleet magazine, Wheels Inc., and AFLA. As part of his award, Malcom will aslo receive a $5,000 scholarship check, sponsored by AFLA, to bestow on the business school of his choice. This year marks the first year the award has been presented at the AFLA conference.
“This is a huge honor, and a kind of validation for all the work we have done at State Farm,” he stated upon receiving the award. “This is not just recognition for me, but for everyone I have the honor of working with in transportation across [State Farm].”
For 2013, the industry nominated 20 fleet managers for the Professional Fleet Manager of the Year award, and a 37-member judging panel selected Malcom as the winner. The panel included past winners, manufacturers, auction representatives, fleet management services representatives, dealers, and the media.
Partnering to Excel
In his role, Malcom oversees policies and procedures relating to the purchase, lease, sale, and operation of the company’s fleet of cars and trucks. He conducts contract negotiations of varying levels of complexity to obtain/maintain supplier agreements (including legal terms and conditions and business requirements).
He also monitors and manages vehicle expenses, including fuel, maintenance, and depreciation; researches vehicles, choosing safe, reliable, cost-efficient, and comfortable vehicles appropriate for various business needs; and leads and/or coordinates project work.
“I would like to thank State Farm for providing me with the opportunity and the environment to succeed,” Malcom said. “Without them, none of this would have been possible.”
Malcom said he is also thankful for the mutual respect he has established with his internal partners and external vendors, as well as for his mentors Don Fenton and Ed Bobit, the founder and CEO of Bobit Business Media, publisher of Automotive Fleet.
“Don took me under his wing and introduced me to the best people in the industry, including my friend and mentor Ed Bobit,” Malcom stated. “When Don included you, the others knew you were ‘OK.’ I will never be able to thank him enough.”
Personally, Malcom thanks his family and friends for their continued support, including his wife of 38 years, Kitty, daughters Brooke (a paralegal at State Farm) and Abbey (a claims communication staff assistant at State Farm), and three granddaughters, Chloe, Teaghen, and Lennox.
Malcom also credits his father and uncle as huge influences in his life. “I lost my father at the age of 57, but he was always a ‘tell-it-like-it-is’ person, and I had a great deal of respect for him,” he said. “My uncle, a Ford dealer, also taught me an incredible amount about our business.”
In his free time, Malcom spends time on his hobbies, including golf and cars (a kind of “must” in the automotive business).