Fleet MY-2012 Order-to-Delivery Times Improve Slightly
Key factors causing OTD delays were increased vehicle volumes due to continued auto industry sales growth, lengthy quality holds, parts shortages, ongoing railcar shortages, recalls, plant changes, and weather-related issues.
Order-to-delivery (OTD) times, on average, improved slightly in 2012 compared to model-year 2011, which witnessed the March 2011 earthquake and subsequent tsunami in Japan, causing disruption of the U.S. automotive supply chain, resulting in parts shortages and delayed OTD times.
In 2012, there were a number of factors that impacted OTD including:
● Increased vehicle volumes due to continued industry sales growth.
● Manufacturer quality holds (tire and axle delays, etc.).
● Limited fleet allocation.
● Ongoing railcar shortages.
● Parts shortages.
● Weather-related delays, especially
related to hailstorms.
“Overall, OTD times improved slightly in 2012. Although some models experienced increases, there were many models that improved or didn’t change,” said Cindy Gomez, manager of vehicle acquisition services for Donlen. “Some of the OTD delays that did occur, particularly early in the model-year, were residual effects of last March’s earthquake in Japan and the subsequent tsunami. As the model-year progressed, OTD times improved.”
Many of the issues that impacted OTD in 2011 were resolved by the time 2012 fleet deliveries commenced.
“OTD times for 2011 models were hampered, in many cases, by the parts supplier shortages caused by the tsunami in Japan. Now that suppliers are back up and producing, it has really improved the lead times for 2012-MY,” said Jim Tangney – VP of vehicle acquisitions for Emkay.
Most credit the proactive measures by OEMs in helping to ensure that 2012 OTD times did not increase compared to last year. Even with a consistent increase in order volume, trucks across the board improved, some by as much as a month.
“The vast majority of vehicles showed an improvement in the OTD timeframe. There were very few vehicles that did not show at least one day in improved delivery timing. This speaks volumes for the commitment the manufacturers have in improving the ordering experience for customers,” said Candice Groth, factory order and vehicle information center manager for GE Capital Fleet Services.
On the whole, OTD for 2012 went relatively smoothly. “We just didn’t see the kind of foreseeable and unpredictable high-impact delays in the past, relative to natural disasters, financial difficulties, labor agreements, and supplier or railcar issues,” said Rob Baran, department head, vehicle acquisition for ARI.
These were among some of the findings from Automotive Fleet’s 13th annual OTD survey. Six fleet management company (FMC) survey partners provided data for this year’s study:
● GE Capital Fleet Services.
● LeasePlan USA.
● Wheels, Inc.
The survey tracked deliveries from 121,953 new vehicles in the 2012 model-year, representing 103 models.
OTD times for cars were calculated from the day an order was placed with a factory to vehicle delivery to a dealer (not driver pickup). Truck OTD was calculated from order placement to delivery to an upfitter or, if no upfitting was required, to a dealer. The days spent at an upfitter were not included in truck OTD times. An industry average was calculated for each model tracked based on information provided by participating FMCs.
|2012 Order-to-Delivery Times: Cars (44,467 Total)|| || || |
|Car Models||2012-MY OTD (Days)||2011-MY OTD (Days)||Change (Days)|
|2012 Chevrolet Impala||47||50||-3|
|2012 Dodge Avenger||48||61||-13|
|2012 Chevrolet Cruze||49||52||-3|
|2012 Dodge Charger||52||73||-21|
|2012 Chevrolet Malibu||52||46||6|
|2012 Buick LaCrosse||52||52||0|
|2012 Lincoln MKS||54||N/A||N/A|
|2012 BMW 3 Series||56||N/A||N/A|
|2012 Volvo S80||56||N/A||N/A|
|2012 Ford Taurus||57||67||-10|
|2012 Toyota Camry||57||59||-2|
|2012 Toyota Avalon||57||63||-6|
|2012 Mercedes E-Class||57||N/A||N/A|
|2012 Chrysler 200||59||71||-12|
|2012 Mercedes CLS-Class||59||N/A||N/A|
|2012 Chrysler 300||60||N/A||N/A|
|2012 Toyota Camry Hybrid||61||56||5|
|2012 Lincoln MKZ||64||N/A||N/A|
|2012 Cadillac CTS||65||50||15|
|2012 Nissan Maxima||68||67||1|
|2012 Volvo S60||69||N/A||N/A|
|2012 VW Passat||70||N/A||N/A|
|2012 Mercedes S-Class||70||N/A||N/A|
|2012 Volvo XC 70||71||N/A||N/A|
|2012 Ford Fusion||75||74||1|
|2012 Ford Fusion Hybrid||76||92||-16|
|2012 Nissan Sentra||76||102||-26|
|2012 Nissan Altima||77||69||8|
|2012 Audi A6||79||83||-4|
|2012 Mercedes C-Class||79||N/A||N/A|
|2012 Ford Fiesta||81||88||-7|
|2012 Nissan Leaf||81||N/A||N/A|
|2012 Chevrolet Volt||82||88||-6|
|2012 Volkswagen Jetta||86||63||23|
|2012 Ford Focus||87||79||8|
|2012 Toyota Prius||93||108||-15|
|2012 Audi A4||94||94||0|
|2012 Toyota Prius V||103||N/A||N/A|
|2012 Fiat 500||112||N/A||N/A|