The Car and Truck Fleet and Leasing Management Magazine

DHL Adds Telematics to U.S. Fleet

August 13, 2014

DHL is rolling out telematics to its U.S. fleet to help improve its operations and drivers' behavior. Photo: DHL
DHL is rolling out telematics to its U.S. fleet to help improve its operations and drivers' behavior. Photo: DHL

DHL pick-up and delivery vehicles in the U.S. recently got a technological upgrade. Telematics is rolling out throughout DHL's 1,400 U.S. fleet, which is comprised of a variety of models, including Step Vans, Mercedes-Benz Sprinters, Ram ProMasters, and Ford Transit Connects.

The new technology uses a combination of GPS satellite location data and information from the vehicle’s onboard systems to report extremely accurate vehicle activity and performance. According to Greg Miller, director of Fleet for DHL Express U.S., the system captures speed, direction, braking, performance of specific parts as well as components of the engine and drive train are among the systems and operations being measured.

The telematics system, which involved specific customization to fit DHL's needs, was rolled out about six months ago.

The system has "exceeded our expectations," according to Miller. "I predicted that there would be a one-year incubation period, but we've made those goals in the first six months."

Initially, the technology platform will be used to focus on the areas of: fleet utilization to ensure the right vehicle is used for the right route; fleet performance to capture fuel economy and maintenance related information; monitoring of driving habits to promote safe driving behaviors, as well as dispatch and route management to better understand our unique route dynamics and improve dispatch responses.

The two main components of the telematics system include a device that is wired to the vehicle and transmits, in near real-time, 100s of data elements related to vehicle location, performance, and driver behaviors. The other component is a software application that continually analyzes the data to provide meaningful reporting and actionable alerts, according to the company.

While the telematics platform DHL is using has helped the company improve safety, fuel economy, productivity, and customer service, Miller noted that the technology itself isn't a panacea. "Our miles and fuel is down, but it's not telematics doing that; it's because the system is getting management information that it can act on quickly," he said.

Updated: 8/14/2014

Twitter Facebook Google+

Comments

Please note that comments may be moderated. 
Leave this field empty:
 
 

Fleet Incentives

Determine the actual cost of owning and running a vehicle in your fleet. Compare vehicles by class and model.

FleetFAQ

Fleet Tracking And Telematics

Todd Ewing from Fleetmatics will answer your questions and challenges

View All

 

Fleet Management And Leasing

Merchants Experts will answer your questions and challenges

View All

 

Sponsored by

Mike Albert Fleet Solutions provides fleet management programs and consultation that help turn a fleet of vehicles into a strategy that can support company goals.

Read more

Up Next

More From The World's Largest Fleet Publisher