A: Fleet safety programs should include some sort of company action plan that rewards positive behavior, penalizes negative behaviors, or both. The program needs to be developed with both the legal obligations and the company culture in mind as well as budgetary and operational resources. Incentives and rewards might include accident-free celebrations, accumulation of safe-driving points that can be redeemed for prizes, a running tally of cost reduction for accident-free operation, and bonuses for returning vehicles in good condition.
Penalty policies are typically based upon analysis of preventable accidents. The priority is to set protocols that protect the organization and provide employees with a very clear understanding of those policies, including what will happen in the case of an at-fault accident. Was the employee using a mobile phone inappropriately? Will they be tested for drugs? After one offense, will they run through safety training and pass a safety test before returning to their regular operation? What happens after a second offense, etc.? If the fleet uses telematics, will erratic driving alerts trigger any kind of action?